Conflict, like change, will always occur given the dynamics of human interactions. It will occur between family members, workers, colleagues, supervisors, boards of management, in our work or play environments, between organizations and within organizations. Why is this? Because we all have different interests, goals, perceptions, viewpoints, values and experiences. It is normal for people that live and work well together to have conflicts from time to time.
Unplanned eventualities and unexpected incidents represent normal and inevitable elements in the running of any business.
Effective change management requires leadership and robust and proven best practice approaches.
Develop the ability to communicate effectively with superiors, colleagues, and staff, no matter what industry the person work in.
