Selling Skills and Customer Handling Skills SCH 001: Customer Centric Communication – [Level 1] SCH 002: Customer Centric Communication – [Level 2] SCH 003: Customer Centric Service — The Business Success Factor SCH 004: Customer Focus Strategy SCH 005: Customer Oriented Consulting – [Level 1] SCH 006: Customer Oriented Consulting – [Level 2] SCH 007: Customer Relationship Management SCH 008: Complaints Management - Customer Feedback and Complaint Handling SCH 009: Call Center Management - Servicing at Call Centers SCH 010: Effective Selling & Enhancing Customer Care SCH 011: Fire In Me - A Workshop on Motivation and Personal Effectiveness program for Dealers Sales People SCH 012: Selling Skills - The Art, Science & the Psychology SCH 013: Strategic Sales, Marketing, Segmentation, Targeting & Positioning SCH 014: Tell! Don't Sell! - Selling Skills SCH 015: The STAR Principles Towards Excellent Service Mindset
