What is Communication? Communication is defined as transferring information to produce greater understanding. It can be done vocally (through verbal exchanges), through written media (books, websites, and magazines), visually (using graphs, charts, and maps) or non-verbally (body language, gestures, pitch of voice, and tone).

Sieger Outbound Learning on Communication and Interpersonal Skills helps participants to develop the ability to communicate effectively with superiors, colleagues, and staff, no matter what industry the person work in. People in the digital age must know how to effectively convey and receive messages in person as well as digital media.


Sieger Experiential Learning on Communication Skills enables participants to communicate more clearly and confidently in any situation. The course mainly focuses on how to listen carefully, ask insightful questions, be assertive, and interpret non-verbal signals. Participants will leave with the ability to combine voice tone, body language, and appropriate language into a clear, effective message. This Experiential Learning on Communication Skills will help participants to:


  • Identify people’s communication styles and needs
  • Utilise effective communication skills to build strong relationships
  • Recognise body language, gestures, voice and tones
  • Prepare better for group communication and be able to demonstrate what clear communication looks like
  • Demonstrate an understanding of interpersonal skills as part of effective communication processes
  • Grow relationships through more powerful communication
  • Develop, implement and promote effective communication techniques
  • Develop effective listening skills
  • Improve your communication skills: Become more clear, convincing and persuasive
  • Use interpersonal skills in the workplace team
  • Identify the significance of attitudes, values and perceptions in interpersonal communication
  • The proper use of praise, appreciation and thanks: Always leave on a positive note
  • Communicate more effectively in person, using the phone, and using email
  • Handle conflict situations and difficult conversations with the right amount of assertiveness
  • How to specify the exact meaning, so there is no misunderstanding

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